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Frequently Asked Questions

General

What is your standard commission level?
Our standard commission level is 10%; some restrictions apply.
How can I increase my commission?
Please speak with a Continent Tours Representative.
Do you book international air and does it qualify for commission?
Yes, we offer special contract airfare. It does qualify for commission; the level varies based on carrier and class of service. You can view our air supplements online at:
Do you offer travel agent discounts?
Yes, we do offer discounts based on availability. Please call 800.683.7731for further details.

Product:

What different types of escorted group travel do you offer?
Everyone has a personal travel style, and we offer itineraries to match your client’s needs. Our Connoisseurs Series programs are our very best, most fully supported escorted options. Our Discovery Series programs are an ideal introduction to the highlights and must-sees of the destinations visited. Our Extreme Adventures appeal to people who long to experience nature’s most challenging enviroments. Journeys for Women offer an opportunity to discover the world’s most remarkable destinations in the company of other women and from a woman’s perspective. Lastly, our Family programs coincide with school holidays and summer breaks. You can learn more about our escorted tour options under Discover.
Do you offer custom travel arrangements?
Yes, we can create a unique, custom-designed independent itinerary just for your clients. Travel can be solo, with family and friends, or as a group.
How can I find out about your specials?
All of our current specials are posted on our web site at Tour Specials. You can also sign up for Continent Tours’s timely agent-only eNews (which notes all current special offers).

Payment Information/Tour Materials

What credit cards do you accept?
We accept American Express, MasterCard, Visa and Discover.
What payment is required at time of booking?
For most programs, a deposit of 25% per person is required at the time of booking. Final payment is due 60 days prior to departure. If your reservation is made within 90 days of departure, the entire cost of the trip must be paid at the time of the request in order to secure confirmation.
When do you send out documentation and tour materials, and what can I expect in each shipment?
Itinerary details, travel tips, personal information/health forms, and visa information — is sent upon receipt of tour deposit to your agency. Final documentation — which includes a leather travel wallet, luggage tags, contact list and any applicable air tickets — is sent to your agency 35 days prior to departure.